Customer service is great!
Love this place! Very conveniently located, and their customer service is amazing! I ordered something online, and when I went to pick it up for the store, they informed me that they had run out of that product since I ordered it. Instead of just saying sorry and giving me a refund, they pulled a better / more expensive product off the shelf and offered it to me instead at no additional charge. Now THAT'S customer service!
Great place, competitive pricing, awesome employees except one assistant manager who is always grumpy, never smiles and you feel like she's getting ready to reach out and snatch you. Very clean, nice atmosphere.
Usually very helpful some times just helpful. Love having a hardware store conveniently located in the harbor.
Great hardware store knowledgeable people great prices for smaller store.
Ace Hardware Of Ashtabula is a US Hardware Store based in Ashtabula, Ohio. Ace Hardware Of Ashtabula is located at 860 Lake Ave, Ashtabula, OH 44004, USA.
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